Frequently Asked Questions - FAQ - Hajj Tours



Is the source of money I use for Hajj important?

The money that you use to pay for your Hajj must be from Halal sources.

How do you accommodate for men and women whilst in Mina?

Men and women will stay in separate tents during your stay Mina. The tents are normally opposite each other.

What interpretation of Islam do you follow?

All our guidance will be done according to the Quran and Sunnah.

Will there be any religious guidance?

Yes, we will organise regular lectures whilst in Saudi Arabia and before travelling to Saudi Arabia, these lectures will cover the rites of Hajj in detail. Our staff will be with you throughout the trip and are available to answer any questions you may have.

How can I arrange a sacrifice?

We can arrange a sacrifice for you the price will vary but you will be given the exact information upon arrival in Saudi Arabia.

Do you accompany your groups whilst in Saudi Arabia?

Yes, you will be accompanied by organisers from the UK, most of whom have performed Hajj many times. All our organisers are fluent in English and other languages. We also have a Saudi team that will join us once we arrive in Saudi Arabia.

What happens if I get ill?

A medical doctor will accompany us from the UK, the doctor will be available for advice and to prescribe medicine during the days of your Hajj. Most medicines are available at a medicine store, but if you require going to hospital then you would be entitled to free treatment at government hospitals.

What accommodation will be in Aziziyah?

As there will be upto 4 people in each room, male and female pilgrims will be split into separate rooms. Thus you will be unable to stay with your family during these few nights. The accommodation will be basic, yet functional with air-conditioned rooms. This applies to all our packages.

Will we have access to hotel facilities whilst our stay in MINA?

Yes, during the days of Hajj you will have access to our hotel facilities in Aziziyah only. This applies to all our packages however you will be expected to make your own way to Aziziyah from Mina.

Will I be able to contact my spouse in Mina?

Yes, but men will not be allowed to enter the womens tents under any circumstance.

Do you cater for vegetarians of people with special dietary needs?

We cannot make any provisions for vegetarians or people with other special dietary requirements during the Hajj days. However meals served in the hotels have a variety of dishes and will usually include some form of vegetarian dishes.

Why does a 2 week package cost more than a 3 week package?

Although the 2 Week package is much shorter, the period of stay in the hotels falls at peak time thus increasing the rates. The 3 Week package stays are normally when the hotel rates are generally lower.

Is it possible to arrange another flight destination after I complete my Hajj?

No all our pilgrims must travel on our designated flights both into and out of Saudi Arabia.

Is it possible to change flight dates?

No, our flight dates are not changeable.

Do I need to visit your office in person to book with you?

No, you can book online or email us your booking and send your deposit to us. All valuable documents that are required should be sent to us using Recorded Delivery.